SUPPORT
- 816.888.3539. (Call or Text)
- admin@flexpromeals.com
We will respond to your inquiry between business hours
9-5pm CST M-F.
FREQUENTLY ASKED QUESTIONS
We have answers to your questions!
Resetting your password is super simple via your Member Portal. Please check out this quick video of how to update your meal selection and more!
If you need additional assistance, just let us know! Our Customer Service team is available 9-5pm CST M-F via call/text @ 816.888.3539, the “Support” widget on our page and at admin@flexpromeals.com.
Updating your credit card information can be done in your Member Portal! Please log into your Member Portal and follow the instructions in the following video:
If you need additional assistance, just let us know! Our Customer Service team is available 9-5pm CST M-F via call/text @ 816.888.3539, the “Support” widget on our page and at admin@flexpromeals.com.
Excellent Question! Let me help you with that! All meals are shipped Flash Frozen!
We then deliver your delicious meals in our custom made “Fridge in a Box” insulated packages.
Please note: If your meals arrive partially thawed, that is TOTALLY FINE! Just transfer to your fridge or freezer.
Each meal has an expiration date on the label for freshest consumption and specific heating instructions..
Just let your meals thaw in the fridge about 24 hours before heating up, and you’ll never know it was ever flash frozen!
SUPPORT
- 816.888.3539. (Call or Text)
- admin@flexpromeals.com
We will respond to your inquiry between business hours
9-5pm CST M-F.
