Help Getting Started

SUPPORT

We will respond to your inquiry between business hours

9-5pm CST M-F.

GETTING STARTED

BEFORE I START

You ready to get started?! Let us know if you still have questions via the Support Widget at the bottom of our site or give us a call/text at 816.888.3539.

Absolutely we do!  All of our meals are hand-crafted here at FlexPro Meals which allows us to have complete control over our huge selection!

 

The “menu” link on our home page will take you to all our meals. By clicking on a meal, you will find all the ingredients in that meal, including allergens and nutritional information.

 

Be sure to check out the additions to our fresh new menu.  Every month we are adding new exciting plates and changing up old favorites!

Good question!  Your orders and when you get them will be determined by your first order and your frequency.

 

Let’s check it out!

 

  • Weekly frequencies:

First order Thursday 2pm cst – Monday 2pm cst: Your first order is sent Monday Next Day Air for delivery Tuesday and your recurring order is placed the next day on Wednesday for delivery the following week.

First order Monday 2pm cst – Tuesday 2pm cst: Your first order is sent Tuesday NDA for delivery Wednesday and your recurring order is placed SAME DAY that evening. 

First order Tuesday 2pm cst – Wednesday 2pm cst: Your first order is sent Wednesday NDA.  Next recurring order is not charged until NEXT Wednesday.  This gives you plenty of time to try the food and make any necessary changes before your next billing!

First order Wednesday 2pm cst – Thursday 2pm cst: Your order is sent Thursday NDA. Next order is not charged again until NEXT Wednesday (6-7 days later).  This gives you plenty of time to try the food and make any necessary changes before your next billing!

 

  • Every other week frequency:

First order Thursday 2pm cst – Monday 2pm cst: Your first order is sent Monday Next Day Air for delivery Tuesday and your recurring order is placed the following Wednesday (8 days later) for delivery in 2 weeks.

First order Monday 2pm cst – Tuesday 2pm cst: Your first order is sent Tuesday NDA for delivery Wednesday and your recurring order is placed the following Wednesday (7 days later) for delivery in 2 weeks.

First order Tuesday 2pm cst – Wednesday 2pm cst: Your first order is sent Wednesday NDA for delivery Thursday.  Your recurring order is placed the following Wednesday (6 days later) for delivery in 2 weeks.

First order Wednesday 2pm cst – Thursday 2pm cst: Your order is sent Thursday NDA for delivery Friday.  Your recurring order is placed the following Wednesday (5 days later) for delivery in 2 weeks.

 

If you need additional assistance or adjustments, just let us know ASAP! Our Service Team is available 9-5pm CST M-F via call/text @ 816.888.3539, the support widget on our page and at admin@flexpromeals.com.

You never have to cook with FlexPro Meals. Our meals are pre-portioned and delivered flash frozen, ready to heat and eat! This isn’t just another box of ingredients, we’re the complete convenience package! We took care of your grocery shopping, cooking, and cleaning!

 

Just defrost meal in the fridge for 12-24 hours, remove film and reheat for 2-3 minutes (each meal has instructions on the label).

 

Enjoy!

 

You’ve got your meals covered, but you need some help with some cravings? We have a Power Bakery subscription that’s pretty sweet 😉

 

If you love treats as much as we do, you’ll want to make sure these come on a regular basis!  You can start getting your treats by clicking ‘Power Bakery’ at the top of our website.

 

If you have questions let us know via the Support widget at the bottom of any page on our site or give us a call or text at 816.888.3539.

We created a section just for you!  Our Meal Prep Box gives you easy ingredients to work with while adding your own touch!  We have broken it down for easy adding.. Protein, carbs and veggies should round it out! Just another way to add convenience to your life.  We couldn’t be more flexible!.. It’s in the name😉

Contacting Customer Service is easy! 

 

We can be reached via:

– “Support” widget at the lower right hand corner of any page on our site flexpromeals.com

– URL myflexprofamily.com

– Email admin@flexpromeals.com

– Phone or Text 816.888.3539. 

 

Please note we do let our Customer Service team go home for the night and most weekends we allow them to spend time with their families. 😉

 

We will respond to your inquiry between business hours 9-5pm CST M-F.

WHAT'S NEXT?

Getting EVERYTHING you want out of your subscription is really simple. This will give you some insight:

 

 

If you need additional assistance, just let us know! Our Customer Service team is available 9-5pm CST M-F via call/text @ 816.888.3539, the “Support” widget on our page and at admin@flexpromeals.com.

SUPPORT

We will respond to your inquiry between business hours

9-5pm CST M-F.

Want to try our delicious, new menu items?

Modify your meal box now!