LEARN ABOUT YOUR SUBSCRIPTION
Thank you for starting your subscription with FlexPro Meals!
Please watch the video below for more information on your subscription.
SUPPORT
- 816.888.3539. (Call or Text)
- [email protected]
We will respond to your inquiry between business hours
9-5pm CST M-F.
GETTING STARTED
BEFORE I START
You ready to get started?!
Let us know if you still have questions via the Support Widget at the bottom of any page on our site or give us a call/text at 816.888.3539.
Absolutely we do! All of our meals are hand-crafted here at FlexPro Meals which allows us to have complete control over our huge selection!
The “Menu” link on our home page will take you to all our meals. By clicking on a meal, you will find all the ingredients in that meal, including allergens and nutritional information.
Be sure to check often, our menu updates regularly!
Billing is pretty simple!
When you place an order with FlexPro, you choose how frequently you want to receive your meals going forward. Any recurring billing always takes place on the Saturday on the weekend before your meals are sent for delivery.
If you place your first order by 2PM CST Thursday, your order will be delivered by end of week the same week. (For subscriptions with weekly frequency, your next shipment will be billed NEXT Saturday. If you do need your meals sooner, just let our service team know!)
If your first order is placed after 2PM THURSDAY, your order will be prepared ASAP for delivery the next week.
All recurring billing for subscriptions happens on Saturday. We send orders Monday-Thursday Next Day Air for delivery by end of week.
If you need additional assistance, just let us know! Our Customer Service team is available 9-5pm CST M-F via call/text @ 816.888.3539, the “Support” widget on our page and at [email protected].
You never have to cook with FlexPro Meals. Our meals are pre-portioned and delivered flash frozen, ready to heat and eat! This isn’t just another box of ingredients, we’re the complete convenience package! We took care of your grocery shopping, cooking, and cleaning!
Just defrost meal in the fridge for 12-24 hours, remove film and reheat for 2-3 minutes. Then enjoy!
Would you like to try us out?
You’ve got your meals covered, but you need some help with some cravings? We have a Power Bakery subscription that’s pretty sweet 😉
If you love treats as much as we do, you’ll want to make sure these come on a regular basis! You can start getting your treats by clicking ‘Power Bakery’ at the top of our website.
If you have questions let us know via the Support widget at the bottom of any page on our site or give us a call or text at 816.888.3539.
Contacting Customer Service is SUPER simple!
We can be reached via:
– “Support” widget at the lower right hand corner of any page on our site flexpromeals.com
– URL myflexprofamily.com
– Email [email protected]
– Phone or Text 816.888.3539.
Please note we do let our Customer Service Team go home for the night and most weekends we allow them to spend time with their families. 😉
We will respond to your inquiry between business hours 9-5pm CST M-F.
WHAT'S NEXT?
Getting EVERYTHING you want out of your subscription is really simple. If you started your subscription BEFORE March 30th, this will help you navigate:
If you signed up with us AFTER March 29th or have already been migrated to our new platform, this will give you some insight:
If you need additional assistance, just let us know! Our Customer Service team is available 9-5pm CST M-F via call/text @ 816.888.3539, the “Support” widget on our page and at [email protected].
SUPPORT
- 816.888.3539. (Call or Text)
- [email protected]
We will respond to your inquiry between business hours
9-5pm CST M-F.
